For their first ever foray into TV advertising Bluebird Care, an elderly ‘care in the home’ provider, wanted a warm, informative advert that showcased their wide range of services. From popping in to help a few times a day, to companionship, to full live-in care, Bluebird Care does it all.
They also had the goal of reaching a new audience of the families of people who might need Bluebird Care’s in-home services.
Often Bluebird Care’s buyers have a sense of guilt about not being able to care for their loved-ones due to busy lives, distance away from them, all exacerbated by the pandemic.
Our creative needed a warm and reassuring tone.
We developed scenes of the carer providing care, conversation, companionship, playing games and keeping in touch with the family – via FaceTime of course! All to demonstrate how a Bluebird Care carer becomes part of the extended family. Bluebird Care’s own Marketing Director even appeared in the ad.
The messaging also speaks directly to the relatives on those needing care and emphasises that Bluebird Care understands and supports families.
The TV campaign was supported with nationwide digital, social and a Pay Per Click campaign. As well as creating and producing the advert, Happy Hour provided a one stop shop, which included the media buy and social media assets.
Our Role
Happy Hour have been a breeze to deal with. Something that is quite complicated behind the scenes was made to feel like a walk in the park. They handled everything with ease: script writing, storyboarding, actor recruitment, licence fees, substantiations and approvals, wardrobe, edits, final clearance, delivery and ultimately results analysis – which have been incredible. Even the refreshments on-set were top-class. We’ve been so happy with the whole process that we’ve returned to use Happy Hour in another region for more DRTV advertising. If only all suppliers could be like them!
Emma Scholes, Brand Development Manager, Bluebird Care