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Happy Hour Productions Privacy Policy

Please note: This policy has been updated in line with GDPR. It was last updated May 2018.

This website is for Happy Hour Productions Ltd.

Our head office and registered address is: The Picture House, 4 Lower Park Row, Bristol BS1 5BJ

Company number: 4883337

VAT number: 821 989887

This page provides an overview of Happy Hour's approach to data protection and privacy. If you would like any more detail about this please contact our Data Protection Officer, Nicola Tyler via our contact page.

This page relates specifically to marketing data collected via this website and our marketing activities such as social media, email marketing and live events. If you are a client of ours (hi!) or supplier then we will have your data stored in a number of other places for the purposes of invoicing, making payments and delivering projects, this is detailed in our contracts with you but you can also contact us if you need any more information.

What data do we collect?

We collect personal data from visitors to this website through the use of the contact us page. We collect your details when you email us with an enquiry, if you send us a speculative CV or reel, if you contact us directly through social media and sometimes we may have also collected your details in person at an event we have been attending or exhibiting at.

When you submit your data to us through this website, by social media, by email or in person we store it in our HubSpot CRM (Customer Relationship Management tool). HubSpot take data protection very seriously and are compliant with GDPR you can read more about this here. This information is used to:

  • Provide you with information about our products or services that you may be interested in
  • Provide and personalise our services
  • Tailor our marketing and website content to ensure it is relevant to you
  • Deal with your enquiries
  • If you gave us consent to add you to our mailing list then we process your data under the legal basis of consent, if not then we process it under the basis of legitimate interest. We use our marketing database to send emails via Amazon Sendy and Mailchimp, both of which are GDPR compliant. We will not pass on your data to any third party.

    If you have contacted us we will store your name, email address, job title and company name and phone number if you provide us with it, to add to our marketing database. We will periodically email you about relevant work and services you may be interested in. You can unsubscribe from this mailing list at any time, either by using the unsubscribe button in the email itself or by emailing info@hhour.co.uk.

    If you enquire about working with us we will also store your CV and/or reel in our potential crew/employee database, you can request further information about or removal from this database at any time.

    How do I find out what data of mine you hold?

    You have the right to see what personal data of yours we hold. If you have any requests regarding your data or any queries about our data processing practices please contact info@hhour.co.uk

    How do I ask you to delete my data?

    If you would like us to remove the data we hold of yours then you can request this via phone on 0117 929 9797, via email to info@hhour.co.uk or via post to Sarah Walker, Happy Hour Productions Ltd, 4 Lower Park Row, Bristol, BS1 5BJ.

    How long will you hold my data?

    If you have contacted us via our website or social media our policy is to retain your data for three years. If you have not shown an interest in hearing from us over this period (e.g. you haven't clicked any links in our emails) we will delete your data from our database. If you would like to remove your data from our database you can unsubscribe from our emails at any time using the link in the email or contact info@hhour.co.uk.

    Will you pass my data on?

    We won't share your data with third parties unless we are legally obligated to or if the disclosure is necessary for the purposes of a criminal investigation, national security, taxation or we have your consent to do so.

    What about websites you link to?

    Our website contains links to other websites, such as in our blog posts, those sites may collect data from you this will be detailed in their individual privacy policies which may be different from ours.

    Cookie Policy

    We use cookies to track your visit which allows us to see which aspects of our website are popular and then refine our website to offer the best browsing experience to you the user, all of this information is anonymised so we cannot identify individuals on our site through cookies.

    We do not use cookies to:

  • Collect any personally identifiable information about you (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass personally identifiable data to third parties.
  • Google Analytics

    Like most websites we use Google Analytics to track visits to our website. Google Analytics gives more information about their use of cookies here. Google Analytics tells us how you got on to our website and which pages you visited, don't worry we can't identify individuals

    A1WebStats

    We use A1WebStats to give us anonymous information about visitors to our website, including their company name based on IP address, how they clicked onto our site and where they go within the site. We do not collect personal information about any website visitors; the information we store is used to show us how visitors interact with our site. A1WebStats does not sell any data that they collect and all data is stored securely and, where applicable, encrypted to military grade. Their cookie policy gives more information about the data they collect.

    Vimeo

    We embed our videos from Vimeo and in doing so Vimeo may place a cookie in your browser; for more information about this please see Vimeo's cookie policy.

    Youtube

    We also sometimes embed videos from YouTube which may place a cookie in your browser; you can read about YouTube's cookie policy here.

    How do I turn cookies off?

    Most web browsers will allow you to turn off cookies, this can usually be found in your browsers settings. Please be aware that turning off cookies may affect or restrict your use of our website.

    You can also opt-out of cookies by clicking 'decline' in our cookie alert at the top of the page when you visit our site.

    Finally, if you need any more information about Happy Hour's approach to data protection or just want a bit of clarification on all of this then feel free to contact our Data Protection Officer, Nicola Tyler or our Marketing Manager, Sarah Walker via email to info@hhour.co.uk.